Privacy Policy

Last Updated: September 2026

1. Introduction

Welcome to Trepa Studio.

This Privacy Policy explains how Trepa Studio Lda. ("Trepa Studio", "we", "us" or "our") collects, uses, stores and protects your personal data when you visit our website or contact us through our forms.

We are committed to protecting your privacy and processing your personal data in accordance with the General Data Protection Regulation (GDPR) and other applicable privacy laws.

Data Controller

Trepa Studio Lda.
Rua Gonçalo Cristóvão, 185
4000-269 Porto
Portugal

Email: hello@trepa.studio

2. Information We Collect

Information You Provide Voluntarily

When you contact us through our website, we may collect:

  • Name
  • Company name
  • Email address
  • Project type
  • Project budget
  • Message content (optional)

If you submit your email address to request contact from us, we collect:

  • Email address

Providing this information is voluntary, but it may be necessary for us to respond to your enquiry or provide our services.

Information Collected Automatically

When you visit our website, certain information may be collected automatically through analytics technologies, including:

  • IP address
  • Browser type and version
  • Device information
  • Pages visited
  • Time spent on pages
  • Referral source
  • General geographic location

This information helps us understand how visitors use our website and improve its performance.

3. How We Use Your Information

We use your personal data to:

  • Respond to enquiries and project requests
  • Communicate with prospective and existing clients
  • Provide information about our services when requested
  • Improve our website and user experience
  • Monitor website performance and usage
  • Comply with legal obligations

We do not sell or rent your personal data to third parties.

4. Legal Basis for Processing

Under GDPR, we process personal data based on one or more of the following legal grounds:

Consent

Where you voluntarily submit information through our forms or agree to analytics cookies.

Legitimate Interests

To operate, improve and secure our website and services.

Legal Obligations

Where processing is necessary to comply with applicable legal or regulatory requirements.

5. Google Analytics

We use Google Analytics to understand how visitors use our website.

Google Analytics may collect information such as:

  • Device information
  • Browser information
  • Website interactions
  • Approximate location data

This information is used in aggregated form to analyse traffic and improve our website.

Where required by law, analytics cookies will only be activated after obtaining the user's consent.

For more information, please review Google's Privacy Policy:https://policies.google.com/privacy

6. Third-Party Services

Our website may use services provided by third parties, including:

Webflow

Our website is hosted on Webflow, which may process technical information necessary to deliver website content.

Google Fonts

We may use Google Fonts to display typography consistently across devices.

YouTube

Some pages may contain embedded YouTube videos. When interacting with embedded videos, YouTube may collect information according to its own privacy practices.

We recommend reviewing the privacy policies of these providers before interacting with their services.

7. International Data Transfers

As we serve clients worldwide and use third-party service providers, your personal data may be transferred outside the European Economic Area (EEA).

Where such transfers occur, we take reasonable steps to ensure appropriate safeguards are in place, including reliance on legally recognised transfer mechanisms where applicable.

8. Data Retention

We retain personal data only for as long as necessary to:

  • Respond to enquiries
  • Manage client relationships
  • Fulfil contractual obligations
  • Comply with legal requirements

When data is no longer required, it will be securely deleted or anonymised.

9. Data Security

We implement reasonable technical and organisational measures to protect personal data against:

  • Unauthorised access
  • Loss
  • Misuse
  • Alteration
  • Disclosure

However, no method of electronic transmission or storage can be guaranteed to be completely secure.

10. Your Rights

If you are located in the European Economic Area, you may have the right to:

  • Access your personal data
  • Correct inaccurate information
  • Request deletion of your data
  • Restrict processing
  • Object to processing
  • Withdraw consent at any time
  • Request data portability
  • Lodge a complaint with a supervisory authority

To exercise any of these rights, please contact:

hello@trepa.studio

11. Children's Privacy

Our website and services are not directed to children under the age of 16.

We do not knowingly collect personal data from children.

12. External Links

Our website may contain links to third-party websites.

We are not responsible for the privacy practices or content of external websites and encourage users to review their privacy policies.

13. Changes to This Policy

We may update this Privacy Policy from time to time.

Any changes will be posted on this page together with the updated revision date.

14. Contact Us

If you have any questions regarding this Privacy Policy or our handling of personal data, please contact:

Trepa Studio Lda.
Rua Gonçalo Cristóvão, 185
4000-269 Porto
Portugal

Email: hello@trepa.studio